Shipping Information Official

Shipping Information Official2018-12-13T02:16:56+00:00

Standard Iron Wood Shipping Prices

Our standard shipping time is 2-4 weeks after payment, however, this can vary depending on the order type and final shipping destination. For an accurate estimated time of arrival please contact us

For standard sized tables which means tables that are under 220cm in length and 100cm in width and weigh 40kg or less our prices are as follows.

  • Germany  (installation not included)220€
  • Switzerland (includes installation) 220€
  • Austria (includes installation) 220€
  • Mainland Europe 180€
  • United Kingdom 250€
  • United States 280€
  • Australia 280€

Please contact us for shipping prices over these sizes. Exceptions may apply for variations on leg and table top designs.

Shipment and Delivery

All of our tables are easy to install and can be put together with no prior experience and in almost no time. To make it easier we are attaching simple instructions for each table.  In case you have any questions we are available over phone or Skype to help out if needed.

For any custom orders shipping will be determined after the order is processed and a separate shipping invoice will be sent.


Shipping Terms

Unless agreed by the parties in writing, Ironwood will determine the method of shipment and the carrier for the ordered products. Ironwood takes the right to make partial shipments of goods to the customer without taking any liability or penalties. Ironwood is currently shipping worldwide. Shipping prices may vary depending on specific location and extra charges may apply to cover specific customs brokerage. We offer free shipping on specifically advertised items or other marketplaces may not apply to all destinations.

1. DHL EXPRESS/ DHL/UPS/TNT/TGFLEX: SMALL ITEMS SUCH AS BENCHES, STOOLS AND SHELVES SHIP WITHIN 1-2 WEEKS. ALL ITEMS ARE MADE TO ORDER. YOU WILL NOT RECEIVE A TRACKING NUMBER UNTIL WE SHIP YOUR ITEM. MOST SMALL ORDERS SHIP VIA DHL ACROSS SLOVENIJA IN 1-4 BUSINESS DAYS.. PLEASE BE AWARE THAT ORDERS ONLY SHIP ON BUSINESS DAYS; WE DO NOT OFFER WEEKEND OR HOLIDAY DELIVERY. LARGER ITEMS SUCH AS TABLES SHIP WITHIN 5-7 DAYS AFTER CONSTRUCTION. YOU WILL ALSO RECEIVE TRACKING FROM IRONWOOD VIA EMAIL WHEN IT SHIPS AND A NOTIFICATION FROM THE FREIGHT CARRIER 24 HOURS BEFORE TO SCHEDULE DELIVERY.

2. FREIGHT SHIPMENTS: LARGER ITEMS SUCH AS TABLES AND DESKS OVER 220CM ARE  SHIPPED VIA A FREIGHT CARRIER. LARGER ITEMS SUCH AS TABLES AND DESKS OFTEN SHIP VIA A FREIGHT CARRIER IN 3-5 BUSINESS DAYS. YOU WILL ALSO RECEIVE TRACKING FROM US VIA EMAIL WHEN IT SHIPS AND A NOTIFICATION FROM THE FREIGHT CARRIER 24 HOURS BEFORE TO SCHEDULE DELIVERY.

The freight carrier normally requires a signature from our customer. They are also not obliged to carry the item to your apartment. If you have an item coming via freight carrier please make sure to find people who will help you carry your furniture up to your apartment or home. White glove delivery is available. You need to make a special order and pay an extra fee for this service. Please make sure you inform Ironwood customer service about that at the time of purchase, or prior to shipment. It is typically a couple hundred euros more than standard freight. Please contact us at info@ironwood.design for more information on the shipment option for your Order.


Inspection

We invite our customers to inspect our delivery and notify us within 3 days of receipt (“Inspection Period”) if any of the goods are damaged or incomplete. We will take the delivery as successfully completed if the customer don’t inform Ironwood about any damages or missing parts in the inspection period of 3 days.

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