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Return Policy

Return Policy2018-12-13T02:13:52+00:00

Return Policy

Due to the weight of our products, worldwide shipping, the individual nature of our products, and because we are obsessed over the small details before they leave our warehouse, Ironwood does not accept returns. Customer satisfaction is really important for us, therefore we encourage our customers to get in touch with us via email or phone prior purchase to make sure we have all the custom wishes on paper.

We carry the insurance for all items shipped to you. In case your product got damaged during the transit, please contact us immediately.

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